Our reception staff will note all incoming calls but will not interrupt a consultation. Emergencies will of course take immediate priority. 我们的接待人员会接听所有来电，但不会打断医生接诊。如有情况需要问诊，请预约就诊。紧急情况当然会立即优先。

in the local area may be requested where a patient cannot attend the surgery. Home visits are also bulk billed. 在病人不能到诊所就诊的情况下，医生可以进行家访。家访也有属于国民医疗保险范围，对于持有国民医疗保健卡的患者是免费服务。

We are committed to the best possible care of all patient. We strive to adhere to our appointments schedule at all times. We welcome both appointments and walk-in patients. If you do not have an appointment, please understand your wait may be longer as the doctor will see you in a timely manner after the appointment patients. 我们致力于给所有病人最好的照顾。我们努力按照我们的预约安排病人就诊。我们既欢迎预约，也欢迎随诊病人。如果您没有预约，请理解您的等待时间可能更长...

Your medical record is a confidential document. It is the policy of this practice to maintain security of personal health information at all times and to ensure that this information is only available to authorised members of staff. 你的医疗记录是机密文件。这一做法的政策是始终保持个人卫生信息的安全，并确保该信息仅供授权人员使用。

It is important to have a regular GP or attend the same practice to provide an on-going medical record and an understanding of your overall health needs. You will also feel more comfortable about discussing symptoms and concerns even if you feel they are trivial or embarrassing. Pathology Blood tests ordered by your doctor can be performed on site. All pathology tests are covered by Medicare for p...